Privacy Policy

Our Promise

Your privacy matters to us. When you share your information with Super Ate Media, we treat it with care and respect. This policy explains what information we collect, how we use it, and how we keep it safe.

What We Collect

When you get in touch, book with us, or visit our website, we may collect:

Your name, email, phone number, and wedding details
Payment information (securely processed through trusted providers)
Photos or videos you share for inspiration or creative direction
Website data (like cookies or analytics) to help us improve your experience

How We Use Your Information

We use your information to:

Communicate with you and manage your booking
Deliver your films and handle payments
Share sneak peeks, previews, or updates about your project
(With your permission) feature your film or photos in our portfolio, website, or social media
Improve how we serve our couples and create a smoother client experience

Sharing and Media Use

We never sell or share your personal details. We may share limited information only when needed — for example, with secure platforms we use to edit, store, or deliver your videos.
If we’d like to share your wedding film or images publicly (like on our website or Instagram), we’ll always check with you first.

Keeping Your Information Safe

Your information is stored on password-protected devices and secure online platforms. We take every reasonable step to make sure it stays private and protected.

Your Choices

You can ask us at any time to:

See what information we have about you
Update or delete your personal details
Withdraw permission for us to use your media (as long as it doesn’t conflict with an existing signed release)

Just send an email to superatemedia@gmail.com — we’ll be happy to help.

Updates

If we ever make changes to this policy, we’ll post the updated version here with the new date.